Privacy Policy
Last updated: August 6, 2026
This Privacy Policy describes how Relaxfolio ("we", "us", or "our") collects, uses, and shares information when you use our website and applications (the "Service").
1. Information we collect
- Account information: email address, display name, authentication identifiers, and subscription status when you register or subscribe.
- Usage information: queries you run, saved screens, preferences, and technical logs such as IP address, browser type, device information, and timestamps.
- Payment information: processed by our payment provider (e.g. Stripe). We receive billing status and limited transaction metadata, not full card numbers.
- Communications: messages you send through contact forms or support channels.
- Cookies and similar technologies: used for authentication, language preference, analytics (unless you opt out), and product experiments on the marketing site.
2. How we use information
We use collected information to:
- provide, maintain, and improve the Service;
- authenticate users and manage subscriptions;
- respond to support requests;
- monitor security, abuse, and performance;
- understand aggregate usage and improve product quality;
- comply with legal obligations.
We do not sell your personal information.
3. Query and research data
Queries and generated results may be stored to provide history, favourites, email updates, and quality improvement. Treat any sensitive information you choose to enter as subject to our security practices, not as confidential financial advice storage.
4. Analytics and opt-out
We may use analytics tools (such as Google Analytics) on the public website to understand traffic and conversion. You may opt out of analytics and experiment tracking using our analytics opt-out page.
5. Sharing
We may share information with:
- service providers that help us operate the Service (hosting, email delivery, payments, analytics);
- professional advisers where required by law;
- authorities when we believe disclosure is required by law or to protect rights and safety.
Providers are permitted to process data only to perform services for us under appropriate contractual safeguards.
6. Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us; some records may be retained where required by law or for legitimate business purposes.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International users
If you access the Service from outside the United States, your information may be processed in the United States or other locations where we or our providers operate.
9. Children
The Service is not directed to children under 18, and we do not knowingly collect personal information from them.
10. Your choices
You may update account details in the app, opt out of analytics as described above, and contact us regarding access, correction, or deletion requests where applicable law provides such rights.
11. Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect revisions. Continued use after changes constitutes acceptance of the updated policy.
12. Contact
Privacy questions may be sent through our contact page.